Privacy Policy

1. Data controller

The controller of the personal data collected through the kyroniq.gr website is:

dnnZONE Web Development Services (hereinafter “dnnZONE”, “we”), creator and provider of the KYRONIQ platform
31 Mouson St, Nikaia 184 52, Piraeus, GreeceGEMI (General Commercial Registry) No.: 126860609000

Tel.: +30 213 032 4401 · Email: gdpr@kyroniq.gr

For any matter regarding your personal data, you can contact us at gdpr@kyroniq.gr.

2. What data we collect

• Information you give us: name, company, position, email, phone and the content of your message, when you fill in the contact form or the demo request form, or when you email or call us.
• Technical data: IP address, device and browser type, pages visited and time of visit, through the server logs and — if you accept them — through analytics cookies (Google Analytics).

We do not ask for, and do not wish to receive, special categories of data (e.g. health data) through the website.

3. Purposes and legal basis

• Responding to requests and organizing demos — steps prior to entering into a contract at your request (Article 6(1)(b) GDPR) and your consent (Article 6(1)(a)).
• Operation and security of the website — our legitimate interest (Article 6(1)(f)).
• Website analytics — only with your consent through the cookie banner (Article 6(1)(a)).
• Compliance with legal obligations — e.g. tax or accounting (Article 6(1)(c)).

We do not use your data for automated decision-making or profiling, and we do not sell it to third parties.

4. Recipients

Your data is accessible only to authorized dnnZONE staff. Service providers (processors) may process it on our behalf, such as the website hosting provider, the email provider and Google (Google Analytics, Google Maps), always under contract and only for the purposes above.

5. Transfers outside the EEA

Some providers, such as Google, may process data outside the European Economic Area. In such cases the transfer takes place with the appropriate GDPR safeguards, such as adequacy decisions (EU–US Data Privacy Framework) or the European Commission's standard contractual clauses.

6. Retention period

• Messages and demo requests: up to 24 months from the last contact, unless a business relationship follows.
• Customer data: for as long as the relationship lasts and as long as the law requires after it ends.
• Analytics data: according to the Google Analytics retention settings (up to 14 months).

7. Security

We apply appropriate technical and organizational measures to protect your data, such as an encrypted connection (HTTPS), role-based access restrictions and regular backups.

8. Your rights

You have the right of access, rectification, erasure, restriction of processing, portability and objection, as well as the right to withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal. To exercise your rights, write to us at gdpr@kyroniq.gr. We will reply within one month.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave, 115 23 Athens, www.dpa.gr).

9. Cookies

For the use of cookies and similar technologies, see the Cookie Policy.

10. Changes

We may update this policy. The current version is always available on this page, with the date of the last update at the top.